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Privacy and Cookie Policy

BAKERHAUS | Shanghai Catering, Pizza and Artisan Bakery Company (“we,” “us,” or the “Company”) operates the following website:

  • https://www.bakerhaus.com

With this page we inform you of our policies regarding the collection and use of personal data when you visit our website and use our services.

We also collect information through HTML-formatted email messages that we send to you, through our products and services you purchase or subscribe to.

The personal information we collect

We collect the following personal information:

  • First and last name;
  • Birthday (if you choose to provide it);
  • Social Login ID (if you choose to link your account to a social login service like Wechat)
  • Social Login Profile Picture (if you choose to link your account to a social login service like Wechat)
  • E-mail address;
  • Delivery address details;
  • Company information;
  • Country, State, Province, City, Zip code;
  • Purchase history.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

This information is stored for legal reasons to be entered into binding contracts, invoices and other legal documents.

BAKERHAUS is using Google Analytics to track standard user data on traffic sources, visitors location, used browser, screen resolution, visitor behavior flow, audience overview and other information provided by mentioned services. We may use your user ID to track specific behavior, however, it cannot be connected to other data that we collect from users. All information we collect, we use with an aim to improve our services and provide our visitors with the best online experience.

We need to collect and process these types of personal information in order to provide the requested Services to you, or because we are legally required to do so. If you do not provide the required information, we will not be able to provide you with the requested Services.

How do we use information

We use the collected information:

  • to fulfill any orders placed through the website;
  • to send administrative information to you, as well as marketing communications;
  • to personalise your repeat visits to our website;
  • to accomplishing our business purposes;
  • to accomplishing our marketing purposes, such as sending you information about our products and services which may be of interest to you. You have the right to stop your information from being used for marketing purposes and unsubscribe from marketing emails at any time. BAKERHAUS will not share your personal information for marketing purposes with other companies.

How long we keep your information

We will retain information about you for the period necessary to fulfill the purposes for which the information was collected. In case you want us to change, update or delete your personal information, please log in to your account and initiate that process inside the privacy section of your account.

Marketing

We would like to send you information about products and services we offer, any product updates and the latest blog posts that may be of interest for you. If you have consented to receive marketing information, you may opt out at a later date.

You can stop us from contacting you for marketing purposes at any time by notifying us or using the link in the letter.

NDA

After doing projects with you like provision of catering services, we would like to sum up the experience and extend our portfolio and promotional materials. We can mention the name of your company, your website, your brand and reveal services we have done for you. We undertake not to disclose confidential information or information that you consider to be such. If our client assumes some prohibitions, we conclude the NDA, where we describe all situations “under the ban.”

Cookies

Cookies are text files placed in the browser, to collect standard data in a log and data about the behavior of visitors. When you visit our websites, we may collect the following information:

  • IP address;
  • Location (country, region, city);
  • Date and time of your visit to our websites;
  • URL and title of the page you visit;
  • URL of the page that was viewed before the current page;
  • Screen resolution of user’s device.

This information is collected to compile statistical reports on the activity of the website with an aim to improve our services and enhance your user experience. For more information about cookies and how to delete them, please visit https://www.aboutcookies.org.

List of Cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like to get a copy of your personal information, please log in to your account and go to privacy section to download all information we have collected from you. We provide this information free of charge. You can ask us to correct or delete information about you.

Changes

We will place all the updates on this page of our website. This privacy policy was last updated on 16th November, 2019.

Contact Information

If you have any questions about this privacy policy or information we hold about you please do not hesitate to Contact Us.